At the recent TOPHOTELWORLDTOUR event in Zurich, Switzerland on December 5th, we caught up with , director of Sales and Marketing at Hotel Facility Concepts. Here’s what he had to say about his career, highlights and predictions for the hospitality industry.
Highlights in the hospitality industry
Based out of Amsterdam, works for Hotel Facility Concepts helping hoteliers to improve their operational leverage and performance through the services that they offer. Hotel Facility Concepts provides a broad range of integrated facility management solutions. Working in the Netherlands, Germany, France and the UK, the company is also present in the United States, and hopes to have more bases in the future. Eeltink’s career highlight is one from the recent past, where he closed a deal with Marriott Hotels for their Moxy/Residence Inn branded combination hotel in Amsterdam, which is slated to open next year.
One of the main challenges that Eeltink sees affecting the hospitality industry is the large disconnect between the design team of architects and interior designers, and the operational team at the other end of the project. As far as his job goes with Hotel Facility Concepts, it is their responsibility to take a design or a concept that may present some headaches to the managerial team, and to provide a hassle free and seamless solution for the hotel to get up and running as smoothly as possible.
As far as the future of the industry goes, Eeltink says that brand differentiation is, as always, an important factor. A lot of brands are falling into the trap of having similar offerings, and clients are constantly demanding newer and more unique experiences. He is all for pushing the boundary in terms of hotel concepts, and that hotels that take the risk to be different will end up being more successful at the end of the day.
The next TOPHOTELWORLDTOUR event will take place at Dubai in April 24th. Find out more about the Dubai event at: www.thpworldtour.com or contact Head of Global Events & Conferences (firstname.lastname@example.org).
Source: FS – All – Hotels – blogs
Meet TOPHOTELNEWS Leader Alfred Eeltink